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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of LINDA JONES


May 7, 2024

1  out of  5 rating by LINDA JONES
"I give them one star because they keep going up on my car insurance, which is ridiculous since they are all old cars. They need to give a discount for disabled veterans. My husband is a disable vet. And the other reason I'm giving you one star is my husband hit a deer a year ago. Took his truck to Elite Body shop now Collision One in Kilmarnock, VA to get it repaired. The truck had been there a year and they have not started working on the truck. But they have been paid to repair this truck. This is unacceptable for Collision One to do this. It is also unacceptable for State Farm to let this happen and not do nothing about it. This is BAD FOR BUSINESS for COLLISION ONE AND STATE FARM."
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Shane Hammell

January 25, 2024

5  out of  5 rating by Shane Hammell
"Carrie and Michelle were so helpful with everything. Sat down with both of them and was able to get a bunch of stuff accomplished and they helped me save a bunch of money! Very very helpful and Carrie is very communicative! They are awesome."
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Pittman Bay Lawn Care

December 16, 2023

1  out of  5 rating by Pittman Bay Lawn Care
"If you like your monthly premium going up every month! This is your agent! My monthly premium has been going up for the last almost a year! And it seems like there’s no sign of stopping, I’ve had my insurance through this branch and company since I’ve had a license to drive! And that’s been about 35 years, talk about loyalty! But that’s ok there are plenty of other companies that will gladly insure my 5 vehicles! Get your insurance here if you like spending money!! No stars in my opinion but I had to leave one so this would go through."
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sailing null

November 15, 2023

5  out of  5 rating by sailing null
"Fantastic customer service! If you are looking for a nationwide insurance company that provides that local customer interaction that is lacking these days, the client reps in the local office are just who you are looking for. The best part of making the call was the rate they provided for both my home and auto insurance was lower than any other quote by far. Thanks to Carrie, Steve and the team!"
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Richard Bennett

February 2, 2023

5  out of  5 rating by Richard Bennett
"Sam helped me update the description of my home. She was extremely helpful and spent 20 minutes helping me through the process."
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Bess Conner

January 27, 2023

5  out of  5 rating by Bess Conner
"New agent same lovely office crew!"